FAQ About Our Online Physiotherapy
Most musculoskeletal injuries are treatable through online physiotherapy and are best fitted for clients who are independent and able to follow self-treatment instructions. If you’re unsure about whether your injury can be treated online, contact us today!
Since online treatments are conducted through video calls, you will need a laptop or tablet with a working microphone, camera, and strong internet connection. Please make sure that you also have a quiet, clutter-free area (no tripping hazards!) with a comfortable amount of space to perform various exercises and movements (i.e. squats, lunges, etc.).
Please check with your health insurance provider if telerehabilitation is covered under your plan before starting your treatment with us. A detailed receipt that includes your physiotherapists’ name and license number is always provided after your treatments for insurance claims and reimbursements.
You can book at least 3 hours in advance of an open time slot. If your case is urgent, please email us, and we will try to respond as soon as possible to fit you in.